Payment

Full payment must be made 14 working days prior to the first day of the course. Delegates will not be allowed to attend the courses unless full payment has been received. An invoice will be issued upon receipt of full payment. Bluekatz reserve the right to re allocate the course place to another delegate if payment has not been received. We accept payment by cheque and BACS transfer.

Cancellations and Course Transfer and Non Attendance

All cancellations and requests for transfer must be given in writing by post, fax or email.

Cancelling Courses

Cancellations received 15 working days or more before the start of the course will incur a cancellation fee of 25% of the full course fees.
Cancellations received 10 - 14 days before the start of the course will incur a cancellation fee of 50% of the full course fees.
Cancellations received 0 - 9 days before the start of the course will incur a cancellation fee of 100% of the full course fees.
All cancellations must be given in writing by post, fax or email.

Course Transfer

There is no charge for transferring to a future course date if requested 20 or more working days before the start of the course. Requests to transfer 19 days or less from the start of the course will incur an administration fee of 25% of the full course fee.

Non Attendance

If a delegate fails to attend the course, the full course fee is payable.

Changing Delegates Details

If you wish to replace the named person for a substitute from the same organisation, there will be no charge. To assist in our administration, please inform us as soon as possible of the named person and any special requirements.

Cancellation of Courses by Bluekatz Training and Changes to Course Content

Bluekatz training continually review the quality and content of all its courses to ensure a high standard is maintained. Bluekatz Training reserves the right to alter the course content and tutor without prior notice. We also reserve the right to cancel a course at any time without liability. In the unlikely event of this happening, delegates will be offered an alternative date, credit note or full refund.

Course notes and training delivered can not be relied upon for legal interpretation. Neither Bluekatz Training nor its employees, trainers or consultants can accept responsibility for delegate's actions or those of other people reading from or interpretation of course notes in litigation, or responsibility for loss incurred as a result of relying on the training or the training notes.